Workshop: Workshop 3

Information technology and the internet have revolutionized governance and public services, not only by making the processes more effective, but also by redefining the way the governments and administration interact with citizens and businesses. E-enhanced interaction is now present in a variety of services ranging form municipal administration, through medical and educational services, to citizen participation and community building.

The workshop brought together researchers, developers, and policy makers, to exchange experiences and explore state-of-the-art and future challenges. Various aspects of e-government were illustrated via case studies from Japan, and Europe.

Objective:

The objectives were:

• To explore current issues and challenges of technology enabled participation from a global perspective by exchanging experiences from multiple geographical locations and different cultures
• To explore how e-government services can promote participation and transparency

Structure:

The format was a 20 minutes presentation followed by a 10 minutes discussion.

Terje Borge Olsen. The Norwegian Association of Local and Regional Authorities (KS), Online services for local municipalities.

Michiko Yoshida, FUJITSU Research Institute, Economic Research Centre, Japan. Analysis of Regional Social Networking Services: Community Participation and Regional Economic Revitalization in Japan.

Erlend Øverby, University of Oslo, Access to digital information, the need for a change of paradigm. Download his paper

Hans Westerheim, SINTEF ICT, ARKTRANS – The National Framework Architecture for the transport sector.

The workshop was concluded with a short discussion and wrap-up summary.

Participants:

The workshop was open to all conference participants.

Organizers:

Drs Mikael Snaprud & Agata Sawicka Agder University College, Norway Dr Leif Flak, Agder University College / Norwegian national competence centre for eGovernment